Shipping policy
At Starboard Supply Co., we want your gear to reach you quickly and in perfect condition.
Processing time. Orders are processed within [processing time, e.g. 1–3 business days]. You'll receive a confirmation email with tracking as soon as your order ships.
Shipping rates.
- Orders over $75 ship free.
- Orders under $75 ship at a flat rate calculated at checkout.
Delivery estimates (United States). Standard delivery typically takes [delivery window, e.g. 5–13 business days] after processing. Delivery times are estimates and may vary during peak seasons or due to carrier delays.
Tracking. Every order ships with a tracking number sent to your email. If you haven't received tracking within [3] business days, reach out to starboardshelp@outlook.com.
Address accuracy. Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrectly entered address.
Lost or delayed packages. If your order is significantly delayed or appears lost in transit, contact us at starboardshelp@outlook.com and we'll help make it right.